Need to return something? No problem, here's how

**Unfortunately, at this time we DO NOT allow exchanges **

We want our customers to love their new clothes— but if you don't, we allow 14 days from the delivery date to arrange a no hassle return. We allow refunds for the cost of the item- just not the shipping costs. Please fill out the return slip that was provided with your order. If you no longer have that slip write down your name, order # and reason for the return (see example below) and send that along with your return to:                     

Gilbert Girls Boutique
17710 E Brooks Farm rd
Gilbert AZ, 85298-8969

 

  • Thank you for your purchase. We hope you are satisfied and will leave us a ⭐⭐⭐⭐⭐ review!  

 

     FAQ (frequently asked questions)

    • Question: Tracking shows you got my return, can you confirm?
    • Answer: If the tracking shows it was delivered you can rest assured we have it and are working on processing it. 
    • Question: I see you got my return but I haven't received my refund yet, can you give me an idea when I'll see my money?
    • Answer: We process returns every Mon, Wed and Fri afternoon and we don't stop until they are all done. Keep in mind every debit/credit card has their own set of rules, some refund right away, others may take 7-10 days. Once we release the money it is between you and your bank / lending institution on how long it takes for you to see it.

    TIPS

    • We find using USPS is usually (but not always) the cheapest way to send something back.
    • For fastest processing please return your item in the bag it came in. That bag has a packing slip on it with important info. No problem if you no longer have it, just understand we will have to manually look it up and that may cause a delay.

     

    Thank you from your friends at,

    Gilbert Girls Boutique

     

    (EXAMPLE)

    Name________________________________

     

    Order # ______________________________

     

    Reason for return______________________